Terms of Use

Welcome to Dressy! These terms and conditions outline the rules and regulations for the use of Dressy's Website, located at https://dressylabs.com/.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Dressy if you do not agree to take all of the terms and conditions stated on this page.

1. Service Description

Dressy offers personalized fashion outfit generation based on user responses to specific questions and submitted photos. Our service aims to create the best outfit suggestions tailored to each user's physique and preferences. Future updates may introduce additional functionalities. Please note that due to safety filters, adult, age-restricted, sexually-oriented, pornographic content, or any material of a lewd and lascivious nature cannot be generated using our site.

2. Age Restrictions

Our services, including AI-enhanced features, are intended for users aged 18 and older. By using Dressy, you confirm that you are at least 18 years old. If you are under 18, you are not permitted to use AI-related features or submit personal information through our platform. If we become aware that a user under 18 has accessed our services without appropriate consent, we reserve the right to terminate the account and delete the data.

3. User Responsibilities

Users are expected to provide accurate information regarding their physique and a full-height, appropriate photo for outfit generation. It is crucial that the information provided is truthful and the photos are suitable for a public audience.

4. Intellectual Property

Users may submit personal data, including photos. While these submissions are used for personalized service delivery, Dressy claims no intellectual property rights over the personal data submitted by users. The ownership of such submissions remains with the user, as outlined in our Privacy Policy.

5. Account Termination

Dressy reserves the right to suspend or terminate accounts for submitting inappropriate content or for any actions that misuse the service and deviate from its intended purpose.

6. Dispute Resolution

For any disputes or concerns, users are encouraged to contact our support team via the "Contact Us" page. Our team is dedicated to resolving issues efficiently and ensuring user satisfaction.

7. Limitation of Liability

Dressy is to be used for personal purposes only. We assume no liability for any consequences directly or indirectly related to any action or inaction you take based on the services and information available through our platform.

8. Amendments to the Terms

Dressy reserves the right to amend these terms and conditions at any time. Users will be notified of any changes via the email address provided upon registration.

9. Governing Law

Given the global nature of the internet, users agree to comply with all local rules regarding online conduct and acceptable content. The laws of the country where Dressy is headquartered will govern these terms and conditions, without giving effect to any choice or conflict of law provisions.

10. Refund Policy

We are committed to ensuring customer satisfaction with our services. The following terms outline our refund policy:

  1. No Trial Period — We do not offer a trial period for our subscription services.
  2. Subscription Cancellation — Customers may cancel their subscription at any time through the subscription page on our website.
  3. Refund Eligibility — Refunds for both monthly and annual subscriptions are available under the following conditions: technical issues that cannot be resolved, or dissatisfaction with the service.
  4. Prorated Refunds — Refunds will be prorated based on the remaining time of the subscription period.
  5. Automatic Renewal — Customers may request a refund if they forgot to cancel before automatic renewal.
  6. Upgrades and Downgrades — Refunds for subscription changes will be handled according to our standard service terms.
  7. Refund Method — Refunds will be issued using the original payment method.
  8. Refund Request Process — Contact us via email or the contact form with name, screenshots, a detailed description, and the reason for the refund.
  9. Processing Time — Refund requests will be processed within 30 days from the date of the request.
  10. Non-Refundable Period — The used period of the service is non-refundable.
  11. Dispute Handling — Our manager is responsible for handling communications and disputes related to refunds.
  12. Required Documentation — Provide screenshots, videos, or detailed descriptions with exact timestamps to support refund requests.
  13. Customer Notification — These terms, including the refund policy, are available on our website for customers to review at any time.

For any questions or additional information, please contact our customer support team.

Payment Terms

Payments for Dressy’s subscription services are processed through Stripe, a trusted third-party provider. By purchasing a subscription, you agree to Stripe’s Terms of Service and Privacy Policy, which govern all payment-related matters.

Secure Payment Processing

Dressy uses Stripe for secure payment processing. Your payment details are not stored on Dressy’s servers but handled directly by Stripe, which complies with PCI-DSS standards for data security. For more information, refer to Stripe’s Privacy Policy.

Subscription Management

  1. Automatic Renewals: By subscribing to our services, you authorize Dressy to charge your payment method at the start of each billing period until cancellation.
  2. Failed Payments: In case of a failed payment, Dressy may limit access to services until the issue is resolved. If payment is not received within 7 days, we may cancel your subscription.

Refund Processing

  1. Refund Timeline: Approved refunds will be processed back through the original payment method within 5–10 business days per Stripe’s timeline.
  2. Chargebacks and Disputes: If a chargeback is initiated, Dressy reserves the right to dispute the claim. Please contact support first to resolve issues.

User Data for Payment Processing

To facilitate subscription payments, Dressy will collect and transmit certain data to Stripe, such as your name, billing address, and payment method details, strictly for processing transactions.

Including these terms will help Dressy establish clear guidelines for payment processing and refunds, further aligning with Stripe’s compliance framework.

Contact Information

For questions, support, or refund requests, you can reach us by email at support@dressylabs.com or via our Contact Us page.

Conclusion

Your use of Dressy is subject to these terms and conditions. We hope our service enables you to explore and express your unique style confidently.